Shipping Policy

*Processing Time: Orders are processed and shipped within 30 business days. Each dress is custom-made specifically for you.

*Delivery Time: Standard shipping takes 7-10 business days. In rare cases, delivery may take up to one month.

*No Weekend Delivery: We do not deliver packages on weekends.

*Shipping Notification: Once shipped, you will receive an email with tracking information.

*Order Issues: If we encounter any shipping issues, our support team will contact you.

*Order Cancellation: We reserve the right to cancel any order deemed suspicious or fraudulent. Fraudulent transactions will be reported to authorities.

International Shipments

1. Customs Fees: International shipments may incur duties, taxes, or other fees based on your country’s regulations. These fees are not covered by IDOL WEDDING FACTORY.

2. Customs Declaration: We comply with U.S. customs laws by displaying the full product value on all packages, including discounts.

3. International Delivery: Standard delivery is 7-10 business days, but it may take up to one month depending on the destination.

4. No Weekend Delivery: International packages are not delivered on weekends.

5. Regulatory Compliance: Please review your country’s customs regulations before placing an order.